Privacy Policy
1. Introduction
At Ralo Paris, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website, purchasing our products, or interacting with our brand in any way.
2. Information We Collect
When you visit the Ralo Paris website or use our services, we may collect the following types of information:
a. Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment information.
b. Non-Personal Information: This includes information about your browsing activities on our website, such as your IP address, browser type, device information, and cookies.
3. How We Use Your Information
We may use the information we collect from you for the following purposes:
a. To process and fulfill your orders for Ralo Paris products.
b. To communicate with you about your orders, inquiries, or requests.
c. To provide customer support and assistance.
d. To personalize your shopping experience and tailor our products and services to your preferences.
e. To send you promotional offers, newsletters, and marketing communications (you may opt out of these communications at any time).
f. To analyze trends, improve our website functionality, and enhance our overall service.
4. Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering marketing communications on our behalf. These service providers are contractually obligated to protect your information and only use it for the purposes specified by Ralo Paris.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, misuse, or disclosure. These measures include encryption, secure socket layer (SSL) technology, firewalls, and regular security audits. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our site. You have the option to accept or decline cookies through your web browser settings, although disabling cookies may affect certain features of the website.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated or controlled by Ralo Paris. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Ralo Paris does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our database.
9. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact our Privacy Officer at contact@raloparis.com.
Note: This Privacy Policy applies to information collected through the Ralo Paris website and services and may be subject to additional terms and conditions for specific products or promotions.